I joined the Fund as acting CEO in January 2019 and, as the year ends, I want to thank you for your trust and the opportunity to serve the Pension Fund in this very special year of its 70th anniversary.
The Fund remains in a very good financial position and it has continued to improve its operational performance in 2019. I am very proud to report that over 85% of the new separation benefits where payments are due were processed within 15 business days of receipt of complete separation documents, thereby exceeding the Fund’s benchmark of 75%. This confirms the stabilization of the pension administration after the introduction of a new Enterprise Resource Planning system in 2015.
